Fact-Based Decision Making in the Digital Age

This Roundtable expert team will explore how digital transformation and data analytics can strengthen fact-based decision-making, amplifying TQM principles and driving sustainable business success.  

Fact-based decision making serves as The TQM core principle ensuring quality across all data management processes. It is driving the effective implementation of the TQM principles, e.g Leadership, Process Approach, Continuous Improvement, Employee Engagement and Sustainability.  

Through systematic quality work, raw data is transformed into reliable, fact-based decision-making foundations. These foundations not only strengthen business strategies, optimize operational processes, and elevate the organization’s overall performance and sustainability, but also ensure accuracy in the growing world of digital transformation.  

Who Should Attend: 
This event is ideal for Improvement leaders, Quality leaders & managers and Management teams who need to know more how to drive digital transformation and data analytics to reinforce TQM PLUS principles and drive sustainability for business success across their organizations.  

Confirm your attendance and stay informed about future EOQ events by registering via this eventbrite page.

Learn more about EOQ at : www.eoq.org and follow us on LinkedIn.

Agenda January 16th 2025

14:00 Welcome and Introduction:
The moderators

14:10 Elevator speach about ”Fact-Based Decision Making”
Each Roundtable expert present a two minutes presentation about the theme and what really are new capabilities that AI brings to theme of the webinar

14:30 Discussions around the table on the pre defined question areas**)

15:30 Break

15.40 Discussions (Cont.)

16:20 Conclusions & next step

16:30 End

*)TQM PLUS

TQM PLUS is an updated model of Total Quality Management (TQM), where modern digital technologies like AI, machine learning and LLM:-s create new opportunities to apply and enhance the TQM principles. The model emphasizes fact-based decision-making and high data quality to optimize processes, enhance customer focus, and support sustainable business strategies.

With TQM PLUS, organizations can boost productivity, reduce costs, and foster innovation through reliable data and more efficient decision-making. Core TQM principles such as leadership, continuous improvement, and systems thinking gain greater impact, with a strong focus on sustainability and long-term business success. Modern digital technologies enables predictive maintenance, personalized customer experiences, and sustainable, fact base data-driven decisions.

Examples of discussion topics:

- How, in detail, can AI contribute to improve and strengthen the processes for Fact based decision making?

- What are the weaknesses with AI? When are human brains with knowledge and experiences needed?

- What are the most important steps to start a journey to assure high quality in all processes from raw data to real fact base decision making?

- What roles are needed in an organisation to achieve high quality fact based decision making?

- What tasks and role should improvement leaders have related to high quality fact based decision making?

- What competences are needed for our core target group, “Improvement leaders” to achieve high quality fact based decision making?

- Compliance to new EU laws and directives.

- How can AI be used for reporting, e.g. Sustainability reporting, including Environmental Product Declarations (EPDs). It is Big Data and AI plays a key role in the development?

You can read more details about the expert panel and moderators here.